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The Rural Health Hub

We all deserve specialty care. Wherever we live.

Troy Medical builds the platform, equipment, training, and workflows rural hospitals need to deliver specialty care locally — bridging rural America and the broader healthcare system.

What we do

The last-mile bridge between rural America and the broader healthcare system.

Rural communities don’t just need a video visit. They need the right technology, trained local staff, trusted workflows, and ongoing support to make specialty care work.

That’s why we built the Rural Health Hub: a platform that helps rural hospitals create local, tech-enabled telehealth suites — so patients can see specialists without leaving town.

Troy Medical provides the platform, equipment, training, workflows, and operational support needed to connect rural patients with specialists, hospitals, payers, and healthcare technology partners.

The rural reality

Health care is a dead end in rural communities.

The rural-urban gap isn’t a feeling — it’s a measurable, growing crisis. These numbers are what got us out of bed and into this work.

23%

higher mortality among rural residents vs. urban counterparts

CDC NCHS, 2019

40%

higher rates of preventable hospitalizations in rural communities

ScienceDaily / NCHS

20% / 9%

of Americans live rural — only 9% of physicians practice there

JAMA, 2002

30 vs 263

specialists per 100,000 — rural vs. urban

AMA / Patrick Cooley, 2024

“The lack of access to specialists was the primary driver of higher mortality and preventable hospitalization rates among rural Medicare beneficiaries with chronic conditions.”

Health Affairs (Millwood), 2019;38(12):1993-2002

Who we serve

One platform. Five audiences.

Rural Hospitals

Stand up a working telehealth suite — equipment, workflows, and people, included.

Patients

See specialists without leaving town. Care that respects your time and ZIP code.

Specialists & Providers

Reach rural communities efficiently, without the travel and overhead.

Payers

Connect with members in markets your traditional networks can’t serve.

Health Tech Partners

A distribution channel into rural communities — with the support to make it work.

Examples in action

From the hospitals we serve.

  • “Troy Medical has made it very easy and affordable to add Tele-Endocrinology services for our community. I am grateful for their service!”

    Lynn Falcone
    CEO, Cuero Hospital
  • “The start up with Troy was very organized and detailed. They did most of the heavy lifting for us. Within the first 10 weeks post go-live, we had been able to schedule 50 patients with their needed specialist and saved our patients 15,000 travel miles — equivalent to $10,500 per the IRS mileage rate.”

    Holly Holcomb
    CEO, Childress Regional Medical Center
  • “Troy Medical truly had a shared vision with how to serve our rural community by providing access to specialists on an outpatient basis. Their commitment to providing outpatient telehealth specialty physicians to our mix of services fit our mission of having more options for patients to remain in their local community for care.”

    Vincent DiFranco
    CEO, W.J. Mangold Memorial Hospital

For payers

One access point. One lever to pull.

The Rural Health Hub gives payers a single access point into rural America — visibility into the members your traditional networks can't reach, and a lever to pull to improve access where it's needed most.

Through one supported network, you can direct members to in-network specialty care close to home, and roll out cost-saving and life-elevating programs across rural communities at once — instead of trying to reach each one independently.

Talk to us
  • Visibility

    See and reach members in markets traditional networks miss.

  • In-network access

    Direct members to local, in-network specialty care.

  • Program rollout

    Deploy cost-saving and life-elevating programs across rural communities.

  • One lever

    A single supported network — not one rural community at a time.

Bring specialty care to a community that needs it.

Start the conversation or call (866) 333-TROY